David Powlison, Good and Angry (New Growth Press, 2016):
- You keep your mouth shut when you used to blurt out a reaction.
- You listen, when you used to be busy crafting a comeback.
- You speak up courageously when you used to get intimidated.
- You treat people fairly, representing them accurately; no gross caricatures.
- You speak calmly, rather than with gusts of inflammatory emotion.
- You speak frankly, rather than inhibited by timidity.
- You overlook an offense you used to explode over.
- You solve the problem rather than attacking the person.
- You expect to see Christ at work, rather than despairing or panicking.
- You replace harsh words with gentle answers.